Terms & Conditions

A legal disclaimer

Last Updated: May 2, 2025

Introduction These Terms and Conditions ("Terms") govern your access to and use of the services ("Services") provided by Purple Owl Pilates ("we," "us," or "our"). By accessing our studio, website, or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services. These Terms apply to all users, including clients, visitors, and contributors.

Eligibility 

Our Services are available to individuals aged 18 and older. If you are under 18, you must be accompanied by a parent or guardian. By using our Services, you confirm you meet this requirement.

Account Responsibility 

To access certain features, you may be required to create an account. You agree to provide accurate and current information and to update your details when necessary. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

Bookings & Cancellations

Class reservations are made on a first-come, first-served basis.
Cancellations made outside the required cancellation window will result in a late cancel or no-show fee.
Class packages are non-refundable unless otherwise stated.

Private & Semi-Private Sessions 

All private services must be booked in advance. Late cancellations may result in a loss of session credit.

Studio Policies

Please arrive 5 minutes before class.
Reformer equipment is to be used only as instructed.
Phones must remain outside of the studio during sessions.
Notify instructors of any injuries or limitations before class begins.

Behaviour & Conduct 

We foster a respectful and inclusive environment. Any form of harassment or disruption may result in immediate dismissal and cancellation of services without refund.

Health Disclaimer 

By participating in our Services, you acknowledge the physical nature of Pilates and accept full responsibility for your participation. We recommend consulting a physician prior to starting any exercise program, especially if you have health concerns or pre-existing conditions.

Assumption of Risk & Waiver of Liability 

You assume all risks associated with participation in our classes and use of our facilities. By using our Services, you release Purple Owl Pilates and its employees from liability for injury, loss, or damage arising from participation, including equipment use and class activities.

Refunds & Payments 

All purchases, unless otherwise noted, are final sale. Credits, discounts, and promotions must be used as outlined and cannot be combined unless explicitly stated.

Intellectual Property 

All content, including our name, logo, text, images, and materials, is protected and may not be used or reproduced without prior written consent.

Third-Party Links 

Our website may contain links to third-party services. We are not responsible for the content, practices, or policies of those sites.

Modifications to Terms 

We may update these Terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our Services after changes are posted indicates your acceptance.

Governing Law 

These Terms are governed by the laws of Ontario, Canada. Any disputes will be handled in the courts of Ontario.

If you have questions regarding these Terms, please contact us at: 

purpleowlpilates@gmail.com 

207323 Highway 9, Mono, ON L9W 6J2